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Klaviyo

You're Probably Sending at the Wrong Time...

Mar 3, 2026

You're Probably Sending at the Wrong Time...

Why it's important for brands large and small to utilize Klaviyo's Smart Send Time experiments.

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Most Campaign Problems Are Segmentation Problems

Feb 24, 2026

Most Campaign Problems Are Segmentation Problems

We talk about flows a lot in e-commerce, and for good reason. Flows create baseline revenue.They stabilize performance.They build predictable automation.But campaign revenue is where most brands either scale responsibly...or burn their list.

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Why Your Welcome Series Isn’t Doing What You Think It Is

Feb 10, 2026

Why Your Welcome Series Isn’t Doing What You Think It Is

A Good Welcome Series shouldn't be viewed as a revenue engine.

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Why Your Open Rates Suck (and What They’re Actually Reacting To)

Feb 3, 2026

Why Your Open Rates Suck (and What They’re Actually Reacting To)

When people talk about open rates, they usually talk about tactics.Subject lines. Send times. Emojis.But open rates don’t respond to tactics in isolation. They respond to decisions that were made weeks or months earlier.

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What I Look for First in a Klaviyo Account

Jan 29, 2026

What I Look for First in a Klaviyo Account

Over my career in e-commerce marketing I have looked at hundreds of Klaviyo accounts ranging from brand new to 1M subscriber accounts. These are the things I look for first.Most e-commerce email accounts do not fail because they are broken. They fail because they are busy.When I open a Klaviyo account for the first time, I am not looking for clever subject lines or beautiful templates. I am trying to answer one question:Does this account know what it is trying to do?Here's what I check first.

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